Free patient feedback service (6–8 week turnaround) with an annual subscription.
Please note: We are unable to guarantee turnaround time for the free service.
For time sensitive PSQ reports, expedited options are available below.
1
Download the Questionnaire
- Download Customised GMC Questionnaire
- Right-click the link and select "Save link/target as" to download
- Only this version is machine-readable and can be processed. We cannot accept any other version of the questionnaire.
2
Print a Test Copy
- Print one test copy on A4 size paper
- CRITICAL: Ensure NO scaling or auto-rotate options are selected
- Refer to the example below for correct print settings:
- Verify sheets are printed cleanly with no streaking or marks near answer areas
- If quality is poor, try using a different printer
- Double-sided printing is acceptable and encouraged
- ⚠️ Barcode must be clearly visible on page 2 after printing – essential for processing
3
Distribute to Patients
- Print at least 35 copies using the same settings as your test print
- Do NOT use a photocopier for this stage – forms must be printed directly from the PDF
- Distribute to 35 consecutive patients for unbiased results
- Collect completed forms anonymously to ensure honest feedback
4
Submit Your Forms
- Once you have 35 completed forms, place them in an envelope
- Include your email address and GMC number with the forms
- Remove all staples from the forms before sending
- Post to the address below using standard mail
Critical Requirements
- Use only our customised GMC form – no other versions accepted
- Remove all staples or your forms will be returned unprocessed
- Do NOT use a photocopier for Step 3 (distribution copies)
- Double-sided printing is acceptable and encouraged
- Barcode must be visible on page 2 after printing - essential for processing
Mailing Address
GP Tools
PO Box 66581
London N11 9DQ
PO Box 66581
London N11 9DQ
Service Options & Processing Times
Annual Subscribers
6–8 week turnaround
FREE
Included with subscription. Turnaround time not guaranteed.
Standard Expedited
2 week turnaround
£31.50
Available to everyone. Guaranteed processing time.
Fast Expedited
5 day turnaround
£49.99
Available to everyone. Priority processing.
Express Expedited
2 day turnaround
£99.99
Available to everyone. Maximum priority processing.
Note: The free 6–8 week service is exclusive to annual subscribers. All expedited services are available to both subscribers and non-subscribers.